Current status
Arena is free to use. There are no paid features, nothing is billed, and no payment details are collected — so at present there is nothing to cancel or refund. The terms below describe how refunds will work if and when paid features are introduced.
1. Subscriptions & one-time purchases
Paid Arena features are billed as described at checkout (for example, a monthly subscription or a one-time purchase). Applicable taxes are shown before you pay.
2. Cancelling a subscription
You can cancel any time from your account settings or by emailing privacy@thedebatearena.com. Cancellation stops future renewals; you keep access until the end of the current billing period.
3. Refunds
If a paid feature does not work as described, contact us and we will investigate and, where appropriate, issue a full or pro-rated refund. Refunds are generally not provided for periods already used, except where required by law.
4. How to request a refund
Email privacy@thedebatearena.com from your registered address with your account email and the transaction reference. We aim to respond within 14 business days.
5. Processing time
Approved refunds are returned to your original payment method via our payment processor, typically within [5–10] business days depending on your bank.
6. Contact
Questions about billing? Email privacy@thedebatearena.com.